Carrington Mortgage Services

Need Help with your Carrington Mortgage?

Carrington is committed to the dream of homeownership, and we realize that sometimes unforeseen situations can cause financial hardships. These hardships can impact the ability of some homeowners to make monthly mortgage payments. If you need assistance to get back on track, we have a variety of options that may be available to you.

Available options and terms vary by the investor and/or insurer of your loan, but as a general guideline the options typically include:

Available options and terms vary by the investor and/or insurer of your loan, but as a general guideline the options typically include:

  • Disaster Relief – There are options to suspend monthly payments for a specific period of time when your home or place of employment have been impacted by a natural disaster. This would include federally- declared disaster areas. Visit Carrington’s Disaster Assistance page for more information.
  • Repayment Plan – This involves making payment arrangements over a specific period of time, typically three to six months, that are designed to reinstate a delinquent loan to a current status.
  • Forbearance Plan – A payment arrangement of reduced or zero monthly payments for a specified period of time. Forbearance plans are temporary, and are designed to lead to such permanent solutions as a Repayment Plan or Loan Modification.
  • Loan Modification – This permanent change to the terms of the original mortgage may include one or more of the following: an interest rate change (either fixed or temporary), capitalization of payments and/or fees and costs, term extension, or a deferral of a portion of the loan. Loan modifications are available for both 1st and 2nd mortgages.
  • Pre-Foreclosure/Short Sale – This option allows a borrower to avoid foreclosure by selling the property for less than the total amount owed on the account (subject to agreement by Carrington), resulting in the release of the Carrington’s lien on the home.
  • Deed-in-Lieu of Foreclosure – An option that allows a borrower to voluntarily deed a property to the lender to avoid foreclosure. In return, the borrower agrees to vacate the property on an agreed-upon date, leaving it in “broom swept” condition

Documents You’ll Need to Gather

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